As I sat through Thursday morning’s recharge meeting, I realized how lucky I am to work for people who encourage me to learn and grow on a daily basis. Dr. Clark and Dr. Seth not only exude genuine care for their patients, but also for their employees.
Thursday morning, we learned about how a refraction is performed—you know, the forever stressful part of the exam where they ask you to tell them which is better, 1 or 2? (Insider tip: they actually want you to get to the point where deciding between the two is nearly impossible.) I walked away from that meeting feeling like I had a better understanding of the entire process that leads up to a patient coming to see me in the optical; because of that, I feel even more comfortable with my ability to fit a patient into something that will be entirely functional for their particular needs. That’s how I feel whenever they take time out of their days to teach us something that might better assist us in giving our patients the best care possible.
I don’t, by any means, want to “play doctor” and give medical advice to someone, but the confidence I have in knowing that I might be able to answer a question for a patient while they wait to speak with the doctor is a priceless feeling. I attribute this to working with people who share a common interest in providing exceptional care to all of our patients at Jensen Eye Care, and to working with doctors who provide a safe, fun environment that fosters constant growth and improvement on a personal and professional level!