Your eye-glass prescription is your property, and you have the right to fill that prescription at any optical office or even order your glasses online.
We wanted to take the opportunity to share with you the Jensen Eye Care difference.
What we do that's different than any online optical or generic optical in town:
- When you come in for your eye exam at Jensen Eye Care we do more than just measure your prescription. We get to know you and what you do. We want to know how much time you spend on a computer, reading, gardening, hunting, shooting, driving your car, etc. All of those factors help us recommend the best lens products for you. Simply put, the better we know you, the better we are at advising you about your lens and frame needs. Generic and online opticals don’t know you like we know you.
- You are not just a number with us. We realize that without our loyal patients, we cannot be successful as a business. We have a philosophy of providing the best possible care for all of our patients. We want to continue our relationship with you, your friends and family long term. Generic opticals don’t care about you like we care about you.
- At Jensen Eye Care we hire great people. You won’t get the quality of human interaction at a generic or online optical.
- Our doctors and opticians are constantly learning about new lenses and new technologies. We are not going to put all of our patients into the same lens. We understand that one size does not fit all, plus we are very particular in how we fit your frame and lenses to your face. Generic opticals can’t measure your lens and frame as precisely as we do at Jensen Eye Care. (Plus, there is no way for an online optical to measure anything for you.)
- We stand behind our work. We wish every pair of glasses suited every patient perfectly, but we don’t live in a perfect world. If the glasses we provide for you don’t work how you would like, we promise to work with you until you are satisfied. If, however, you get your glasses through another optical source it becomes much harder for us to help you if everything is not to your liking. We aren’t sure whether your glasses are made with an inferior product or if they were miss-measured. And even if we can figure out what the problem with your glasses is, we don’t have the power to help you fix the problem.
The truth of the matter is that very few of our patients take their glasses prescription elsewhere. They know we do an excellent job and that we stand behind our work. Our patients know they can count on us to take care of their needs beyond the time when money changes hands. They know we care about them as people.
Thanks for letting us visit with you about an important issue that rarely gets addressed. Give us a call if you have any questions regarding prescriptions or frames and lenses.
